Privacy Policy

Last updated: 08-10-2024

At Remacité, we are committed to protecting the privacy, security, and integrity of the personal information of our customers, partners, employees, and anyone else with whom we interact. This policy describes our commitment to the protection of personal information and how we collect, use, disclose and safeguard this information. By using our services or interacting with us, you are accepting the practices described in this policy.

1. Definitions
   In this privacy policy:

“Remacité” refers to Remacité, including all its subsidiaries and affiliates.
“Personal Information,” refers to information relating to an identified or identifiable individual. This includes, but is not limited to, names, addresses, phone numbers, email addresses, financial information and similar data.
“Services” refers to all products, software, applications, websites, platforms and services offered by Remacité.
“User,” refers to any natural or legal person who uses our services.
“Consent,” refers to an individual expressed or implied consent to the collection, use and disclosure of his or her personal information as described in this policy.

1. Collection of Personal Information
   We collect personal information in a variety of ways, including when you use our services, when you provide information to us directly, when we interact with you, when you visit our websites and social networks, or when we obtain information from third parties. The types of personal information we may collect include, but are not limited to:

• Contact information, such as names, postal addresses and phone numbers.
• Identification information, such as copies of identity documents, passports or driver’s licences.
• Financial information, such as credit data, bank accounts and payment information.
• Employment information such as resumes, work history, job titles and employer names.
• Information about transactions and activities with Remacité.
• Marketing information, such as your communication preferences and subscription to newsletters and events.

1. Use of Personal Information
   We use the personal information we collect for the following purposes:

• To provide you with our services and respond to your requests.
• To communicate with you, offer you our services and manage your files.
• To bill and manage the accounting of our services.
• To inform you about special events, offers or services that we think may be of interest to you.
• To conduct internal, external and regulatory audits.
• To ensure safety and emergency preparedness.

1. Consent to Use Personal Information
   When you provide us with personal information, you consent to our use of this information in accordance with this policy. You have the right to withdraw your consent at any time by contacting us at info@remacite.ca or 438-315-4747. However, please note that withdrawing your consent may affect our ability to provide you with certain services.
2. Disclosure of Personal Information
   We may disclose personal information in the following circumstances:

• To service providers, subcontractors or agents acting on our behalf.
• To comply with our legal and professional obligations.
• To third parties in connection with a real estate transaction (notary, lawyers, GCR and others).
• To third parties for marketing purposes, if you have consented to such disclosures.
• To third parties when necessary to protect the safety of our employees, property or confidential information.
• In case of an emergency.

1. Accuracy of Personal Information
   We are committed to ensuring that the personal information we hold is accurate and complete. You can consult, confirm or modify your personal information by contacting us at info@remacite.ca or 438-315-4747.
2. Retention and Deletion of Personal Information
   We will retain personal information only as long as necessary for the purpose described in this policy or as required by applicable laws and regulations. We will implement appropriate security measures to protect personal information against loss, unauthorized access, use, disclosure or modification.
3. Personal Information Protection Measures
   We take appropriate measures to protect the personal information we hold. This includes physical, electronic and procedural measures to secure our systems and data. We also require our service providers, subcontractors and agents to adhere to strict privacy standards. You can find out more about these procedures by contacting us at info@remacite.ca or 438-315-4747.
4. Contact and Complaints
   If you have any questions, concerns or requests about your personal information or this privacy policy, or if you wish to exercise your rights under data protection laws, please contact Mr. Jonathan Lalonde at info@remacite.ca or 438-315-4747.

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority.

1. Modifications to the Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our privacy practices. The date of the last update will be indicated at the top of this policy. We encourage you to periodically review this policy to stay informed about our privacy practices.